Multi-unit performance audits
Review food quality, speed of service, guest experience, labor, cleanliness, brand compliance, and store-level accountability with clear corrective action plans.
Franchise operations executive in Calgary, AB
Mike Schmitz
I help QSR brands, franchise owners, and growing operators improve sales, tighten execution, open cleaner stores, and build accountable teams across multi-unit environments.
- 20+ years
- Progressive QSR leadership
- 10 stores
- Built and operated in Alberta
- 250+ people
- Led across management teams
For clients
Operator-level consulting from someone who has owned the numbers.
I work best with franchisees, emerging brands, and ownership teams that need practical help with store performance, accountability, labor, cost control, openings, and the systems that make execution repeatable.
Consulting
Ways I can help
Engagements can be a focused store audit, a franchisee coaching cadence, a new-store opening plan, or a deeper operating-system cleanup across multiple locations.
P&L and margin improvement
Analyze sales, labor, food cost, vendor terms, scheduling habits, and controllable expenses to identify realistic profit improvement opportunities.
Franchisee coaching and reviews
Lead business reviews, train operators, coach managers, and create practical scorecards that turn strategy into daily execution.
Openings, remodels, and systems
Support site readiness, vendor coordination, SOPs, staffing plans, safety requirements, and launch discipline from concept to keys-in-hand.
Projects
Selected work and operating focus
Fully operational app
Protocol Pal
A live app and product ecosystem for structured health and protocol workflows, combining practical user tools, content systems, and operational product thinking.
Visit appFranchise ownership
Domino's Pizza Alberta
Owned and operated 10 Domino's franchise locations, led 250+ employees, managed full P&L, negotiated leases and supplier contracts, and exited through a structured sale.
Discuss this workFranchise consulting
Papa John's
Current Franchise Business Consultant overseeing multi-unit Alberta operations, store audits, franchisee profitability, quarterly business reviews, and new-store support.
Discuss this workExecutive operations
Brooklyn Dumplings Shop
Directed national franchise operations across Alberta and British Columbia, including onboarding, openings, vendor negotiations, SOPs, audit frameworks, and co-branded menu expansion.
Discuss this workExperience
20+ years of franchise operations leadership.
My background spans single-store execution, multi-unit ownership, franchise consulting, executive operations, and hands-on work with the people and systems that make restaurants perform.
September 2024 - Present
Franchise Business Consultant | Papa John's
Oversee multi-unit franchise operations across Alberta, conduct store audits, analyze P&Ls, coach franchisees on labor and cost control, and lead quarterly business reviews.
2025
Chief Operating Officer | Brooklyn Dumplings Shop
Directed franchise operations across Alberta and British Columbia, including store performance, onboarding, openings, vendor negotiation, SOPs, audit frameworks, and financial controls.
2010 - 2021
Franchise Owner & Operator | Domino's Pizza
Built and operated 10 Alberta locations with 250+ employees, full P&L responsibility, strong audit performance, lease and supplier negotiations, local marketing, and leadership development.
2002 - 2010
Store leadership | Domino's Pizza and Tim Hortons
Managed daily operations, staffing, scheduling, inventory, food safety, customer experience, financial reporting, and local marketing in high-volume QSR environments.
Good fit
The best engagements are practical, measurable, and close to the store floor.
- You need stronger franchisee execution without adding another layer of corporate noise.
- You have locations with sales, labor, service, or audit gaps that need a clear operating plan.
- You are opening, remodeling, or onboarding stores and want fewer surprises during launch.
- You want practical systems, scorecards, and technology that operators will actually use.
Contact
Need help improving franchise performance?
Send a short note with your market, number of locations, the operational challenge, and what a useful first win would look like. I am based in Calgary and available for consulting conversations.